Payment and Refund
This page describes the payment procedure for DevCV.pro services, payment security measures, and the refund procedure.
1. Service Information
After successful payment, the User is granted access to the paid features of the DevCV.pro service for 7 calendar days.
During the access period, the User may:
- create and edit résumés
- use the available tools for résumé analysis and improvement
- receive recommendations, including those generated using artificial intelligence technologies
- create and download a completed résumé in PDF format
The Service is paid for by a one-time payment and is not a subscription.
No automatic recurring charges are made.
Upon expiry of the 7 calendar days, access to the paid features ends automatically. The User retains the right to use any résumé previously downloaded in PDF format.
2. Service Price
The current price of the Service and the payment currency are displayed on the payment page before payment is confirmed.
Before making a payment, the User may review:
- the description of the Service
- the access period
- the total price
- the payment currency
- these payment and refund rules
- Public Offer
- Personal Data Processing Policy
The bank that issued the User's payment card may apply its own exchange rate and charge fees in accordance with its tariffs. Such fees are neither set nor controlled by DevCV.pro.
3. Payment Procedure
Payments are made by payment card through the bePaid payment system.
To make a payment, the User must:
- select a paid service
- review its price and the access period
- confirm acceptance of the Public Offer and these payment and refund rules
- click the payment button
- enter the required payment details on the secure authorization page
- confirm the payment by the method specified by the bank
After clicking the payment button, the User is redirected to the secure authorization page of the bePaid payment provider to enter payment card details.
The following may be required to make a payment:
- payment card number
- card expiry date
- cardholder's name
- CVC/CVV code
- confirmation of the transaction using 3-D Secure technology or another authentication method provided by the bank
A payment is deemed successfully completed once DevCV.pro receives confirmation from the payment provider.
After successful payment, the User is granted access to the paid features of the service for 7 calendar days.
4. Payment Security
Payment information is entered by the User directly on the secure authorization page of the bePaid payment provider.
Authorization pages are accessed using the SSL protocol, which ensures secure transmission of data over the Internet.
Where technically available and supported by the bank, the following may be used to authenticate the cardholder:
- Visa Secure, formerly known as Verified by Visa
- Mastercard Identity Check, formerly known as Mastercard SecureCode
- BELKART-InternetPassword
- MirAccept
- other 3-D Secure methods supported by the bank and payment system
DevCV.pro neither receives nor stores Users' full payment card details.
Payment data are processed by the payment provider and the banks and payment systems involved in processing the payment.
Payment cards and other payment methods whose logos are displayed on this page and on the bePaid authorization page are accepted for payment.
The availability of a particular payment method depends on the payment provider's settings, the bank, the country in which the card was issued, and other payment conditions.
5. Payment Confirmation
After a payment is successfully processed:
- a successful payment message is displayed on the website
- the User is granted access to the paid features
- payment confirmation and/or an electronic receipt may be sent to the email address provided by the User
The User is advised to retain payment confirmation until the paid access period expires.
6. If Payment Fails
A payment may be declined for reasons beyond the control of DevCV.pro, including:
- insufficient funds
- an error when entering payment details
- card expiry
- the bank's restriction on online payments
- failure to confirm the transaction using 3-D Secure technology
- restrictions imposed by the bank or payment system
- a temporary technical failure
If a payment is declined, DevCV.pro does not debit any funds.
To determine the reason for the decline, the User is advised to contact the card-issuing bank.
If funds have been debited but paid access has not been granted, please contact:
The request should include:
- name
- the email address used for the purchase
- the date and approximate time of payment
- the payment amount and currency
- any available information confirming payment
Do not send the full card number, its expiry date, CVC/CVV code, password, or transaction confirmation code by email.
7. Refund Terms
The User may submit a refund request within 7 calendar days of payment.
A refund may be requested for any reason.
Once a refund is approved, access to the paid features of the service may be terminated.
These terms do not limit the User's rights provided for by the laws of the Republic of Belarus.
8. Refund Request Procedure
To request a refund, please send an email to:
The email must include:
- the User's name
- the email address used for the purchase
- the payment date
- the payment amount and currency
- available information enabling the payment to be identified
- the reason for the refund, at the User's discretion
The following subject line is recommended:
- “DevCV.pro Refund”
The Provider verifies the payment information and notifies the User of the outcome of the request by email.
If the request is approved, the Provider processes the refund through the bePaid payment system.
9. Refund Method and Timeframe
Refunds are made to the payment card used to make the payment.
Refunds are not made in cash.
If payment cancellation is processed on the day it was made, the refund may be processed by the bank within one banking day.
In all other cases, the actual time for funds to be credited is determined by the card-issuing bank and may be up to 30 banking days.
The Provider cannot influence the processing time of a refund by the bank or payment system after the refund transaction has been submitted.
Fees, exchange rates, and exchange-rate differences applied by the User's bank when making a payment or refund are governed by that bank's terms.
10. Incorrect or Duplicate Charge
If an amount is charged to a card in error or a payment is charged twice, the User must contact:
After verifying the information, the Provider initiates a refund of the excess amount charged.
The request must include the information listed in section 8 of this page.
11. Service Replacement and Exchange
The DevCV.pro Service is a digital service providing access to the functional capabilities of the service.
No procedure is provided for exchanging the Service for another product or service, as the service has no interchangeable plans, products, or services.
If the Service could not be used due to a confirmed technical malfunction on the DevCV.pro side, the User may be offered:
- restoration of access
- extension of the access period
- renewed provision of access
- a refund
The specific option is determined with due regard to the nature of the malfunction and the User's request.
12. Contact Information
Email: devcvsupport@gmail.com
Requests are accepted 24/7 and processed on business days from 09:00 to 18:00 Minsk time.